If I only had a brain…er, executive assistant

In the organization where this IT support pilot fish works, trouble tickets from Very Important Persons are automatically escalated.

“They are, after all, very important,” says fish.

“I was scanning the escalations today, and found one titled ‘VIP unable to access iOS device.’ That wasn’t so unusual.

“But it was the resolution that caught my eye: ‘VIP’s assistant provided the VIP with the unlock PIN.'”

Sharky needs your assistance — well, OK, mainly I need your true tale of IT life. Send your story to me at sharky@computerworld.com. You’ll unlock a stylish Shark shirt if I use it. Comment on today’s tale at Sharky’s Google+ community, and read thousands of great old tales in the Sharkives.

To read this article in full or to leave a comment, please click here

from Computerworld Mobile & Wireless http://ift.tt/2oHJIwQ
via IFTTT

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s