Why your next business phone will be an Amazon Echo

“The phone is already dead.”

That’s what Microsoft visionary and HoloLens honcho Alex Kipman said this week.

The “phone call is making a comeback.”

That’s what one tech publication said this week, based in part on wishful thinking by MIT egghead and Reclaiming Conversation author Sherry Turkle.

Could both be true?

The answer is yes. Phones are definitely dead. Phone calls are forever. But the reasons why may surprise you.

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