Avoid the mouse trap: Old habits wreck new tech

Don’t look now, but your desktop user interface dates back to the Nixon administration. Is it time to upgrade to the next UI?

New technologies revolutionize business. And big shifts like artificial intelligent (AI) virtual assistants and augmented reality seem to have gone from “someday” technologies, to “happening right now.”

These technologies are expected to transform business for the better. And I believe they will — far more than we realize. These new systems come with powerful new user interfaces. There’s just one problem: People don’t like new interfaces — and cling to the old, inefficient ones.

It’s not a theoretical problem. Global business has lost productivity on a galactic scale because of our failure to or inability to switch to the best interface.

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