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The world’s largest long-haul airline wants both employees and customers using smart glasses.
Emirates Airlines, based in Dubai, revealed this week that the company sees smart glasses as a strategic initiative that should help them fend off discount airline rivals.
Airlines succeed when they can treat passengers with a personal touch and top-notch customer service. For example, flight attendants can call passengers by name, provide personalized meals (that are, say, vegetarian or kosher), give extra attention to nervous fliers, provide added service for loyalty-card members or keep an eye on passengers with a history of disruptiveness.
While there remain some industry observers that cling to rapidly diminishing arguments against such deployment, “Apple devices are already pervasive in the enterprise,” Mahmoud Naghshineh, General Manager, Offerings and Solutions, IBM, told me.
The iOS enterprise is here
Naghshineh was spoke to me as IBM expands its MobileFirst iOS for the enterprise scheme. He echoes Mike Brinker, Global Digital Leader, Deloitte Digital, who last year called Apple’s products “essential to the modern enterprise”.
Mobile first set Apple’s direction
People love numbers.
I get it: There’s something satisfying about being able to quantify a concept — to define it in numerical terms that tell us unequivocally what it’s all about.
The problem is that in many cases, numbers don’t actually tell the whole story. Sometimes, in fact, they can even cloud what’s really important.
We see this sort of thing happen in tech all the time. For years, everyone loved to focus on a phone’s specs — how many pixels its screen contained, what level of processor it relied on for its computing power, and so on. But then we reached a point where, for most practical purposes, all of that stuff kinda became irrelevant. Pretty much every modern mobile device from midrange on up is fast. All the displays look stunning. The numbers alone just don’t mean much anymore; what matters most is the real-world user experience — something that can’t be quantified.
A report today once again confirms Apple is interested in making your iPhone the center of your electronic health records (EHR) data. What’s going on, and why does this matter?
Take a Gliimpse
Apple last year acquired Gliimpse, an electronic health records development company. When news of the purchase broke, I suggested this marked the company’s interest in developing its own EHR systems, and this has been confirmed by CNBC.
Researchers have created a device using off-the-shelf components that can sniff out controversial cell phone surveillance devices, known as IMSI-catchers or StingRays, used by federal and state law enforcement as well as hackers.
The International Mobile Subscriber Identity-catchers have not only been used to locate mobile devices but also to sometimes eavesdrop on users, send spam or upload malware, according to University of Washington (UW) security researchers.
“The threats remain the same when looking at enterprises: tracking and, under certain circumstances, eavesdropping are possible through this attack,” said Dionisio Zumerle, a Gartner research director for Mobile Security. “The attack requires technical expertise and equipment that was once hard to find; today it is easier and that is the main source of concern.”
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I started using a Mac for the first time at a corporate job in the 1990s.
I still remember starting up Photoshop for the first time and being amazed at how much editing I could do on a color photo, and then doing some basic page layout in a long-forgotten app called Aldus PageMaker.
These were the days when there was still a sense of wonder about being able to load multiple apps at once, and even the classic mouse was still fairly new, at least in terms of doing professional graphic design work with some accuracy.
Recently, Apple announced they would be adding a few features to the iPad that, when I first heard about them, instantly wondered if this was going to be the end of the Mac for good. I know, processing power on mobile devices is still not quite there yet. You can’t quite fit a high-end NVIDIA card into an iPad. Yet, from a workflow standpoint, several features in iOS 11 stand out as noteworthy, but they are also a sign that the Mac might be heading for extinction.